Technical Issues
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I'm experiencing a technical problem. What do I do?
If you're experiencing a technical problem that affects your gameplay, please check the following.1. Check if your Internet connection is st...
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The game is laggy.
If you experience lag, please check the following:1. Check to see if your device meets the minimum requirements.2. Check if your internet co...
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How can I take screenshots?
You might want to take screenshots of a funny scene, or in some cases, screenshots might be needed to resolve an issue. You can take screens...
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I can't run the game.
If you're unable to access the game at all, then please contact us at [email protected] with the following information.- Problem details and ...
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How can I turn off notifications, Push message, and haptic?
You can turn off notifications by changing the in-game settings or by changing device settings.Changing in-game settings1. Tap Settings (gea...
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How can I turn off sounds?
You can lower the game sound or turn it off by changing the in-game settings.How to change the sound settings1. Tap Settings (gear icon) at ...
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How can I change the language?
The language cannot be changed in the game. It is set based on the country linked to your account.
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